Shipping policy

Thank you for supporting Inori Studio! We carefully pack each order so your little pieces of art can make their way to you safely.

Order Processing

Most orders are fulfilled within 2–3 business days after your order is placed.

Please note that processing time is separate from the shipping time. Once your order has been fulfilled and handed to the carrier, the delivery time will depend on the shipping service selected and the destination.

Shipping for Regular Orders

All orders except Sweet Clementine Island Mail Club orders are shipped with USPS Ground Advantage as our standard shipping service and include tracking.

We choose a trackable package service so that we can properly package and protect your order while also giving you the ability to follow its journey to you.

Even for small items such as stickers and stationery, we take care to package orders appropriately rather than sending them as regular letter mail. This helps us ensure that your items are protected during transit and that your order has tracking from the moment it leaves our hands.

Tracking information will be provided once your order has been shipped.

Mail Club Shipping

Sweet Clementine Island Mail Club is a little different!

Mail Club editions are sent out each month using USPS postage stamps to keep the experience feeling like receiving a little piece of mail from Sweet Clementine Island.

Because these mailings are sent as regular stamped mail, Mail Club shipments do not include tracking.

Mail Club editions are prepared and mailed according to the monthly fulfillment schedule shown on the Mail Club product page.

Shipping Delays

Once an order has been shipped, delivery times are controlled by the carrier and may occasionally be affected by weather, holidays, service interruptions, or other circumstances outside of our control.

For regular orders, you can use your tracking number to follow the shipment's progress.

For Mail Club orders, please keep in mind that stamped mail is untracked, so we are unable to provide tracking updates or confirm the exact location of a mailing while it is in transit.

If you believe your regular order has been lost or there has been an issue with your delivery, please contact us and include your order number so we can help.

Questions

If you have any questions about your order or shipping, please contact us at inoristudioofficial@gmail.com. We're always happy to help!